Refund Policy
At Albootcamp, we are committed to providing high-quality educational services to our customers. If you are not satisfied with our services, we offer a comprehensive and transparent refund policy.
Refunds can be requested in the following cases:
- Student dissatisfaction with the quality of educational content
- Course not available within the agreed timeframe
- Content does not match advertised specifications
- Subscription cancelled before course begins
Refund requests must be submitted within 14 days of registration. After this period, refund requests will not be accepted except in special cases.
To request a refund, follow these steps:
- Send a written request via email
- Specify the reason for the refund request
- Provide any supporting documentation
- Wait for request review (within 3 business days)
We offer three types of refunds:
- Full Refund — 100% of the amount paid
- Partial Refund — Percentage of the amount based on circumstances
- Account Credit — Can be used for other courses
An administrative fee of 5% may be deducted from the refund amount to cover administrative costs. No refund fees apply to subscriptions cancelled before the course begins.
After approval of the refund request, it will be processed within 5-10 business days. International bank transfers may take longer.
Refunds cannot be requested for courses that have been fully completed or for digital content that has been downloaded.
Refund policy does not apply to:
- Custom courses designed specifically for institutions
- Digital content that has been downloaded
- Subscriptions cancelled after course has begun
If you have any questions, please contact us at:
- Email albootcamp.company@gmail.com
- Phone 01029947367